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Privacy Policy

Last updated: 29/10/2025

 

MOD The Forge (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website [insert store URL] or purchase from us.

 

1. Information We Collect

We may collect the following types of personal data:

Identity Data – name, title, date of birth.

  • Contact Data – billing address, delivery address, email address, phone number.

  • Transaction Data – details of payments and purchases.

  • Technical Data – IP address, browser type, operating system, and browsing behaviour on our site.

  • Marketing Data – your preferences for receiving marketing communications.

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2. How We Use Your Information

  • We process your personal data for the following purposes:

  • To fulfil and deliver your orders.

  • To process payments securely.

  • To provide customer support.

  • To comply with legal and tax obligations.

  • To improve our website and services.

  • To send you marketing communications (only if you have opted in).

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We will only use your data where we have a lawful basis to do so, including performance of a contract, legal compliance, legitimate business interests, or your consent.

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3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties, including:

  • Payment processors (e.g. PayPal, Stripe).

  • Delivery and courier companies.

  • IT, hosting, and email service providers.

  • Professional advisers (lawyers, accountants, auditors).

  • Government authorities where required by law.

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4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

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5. Data Retention

  • We keep your personal data only as long as necessary:

  • Order/transaction data: retained for 6 years to comply with tax laws.

  • Marketing data: until you opt out or withdraw consent.

  • Technical data: retained for website analytics but anonymised where possible.

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6. Your Rights

Under UK data protection law (UK GDPR & Data Protection Act 2018), you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request erasure of your personal data (subject to legal obligations).

  • Object to or restrict processing in certain circumstances.

  • Withdraw consent for marketing at any time.

To exercise your rights, contact us at enquiries@modtheforge.com.

 

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7. Cookies

Our website uses cookies and similar technologies to improve user experience, analyse traffic, and personalise content. You can manage or disable cookies through your browser settings.

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8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

 

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “last updated” date.

 

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10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at: enquiries@modtheforge.com

Address: The Forge, Goodsheds,  Hood Rd, Barry CF62 5QU

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If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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